Skip to main content

PRIVACY POLICY

In this Privacy Policy you can find out how OXO MUSEO MADRID S.L. (hereinafter OXO MUSEO) uses your personal data when you visit our website, interact with us or purchase our products and services. It also details the rights related to your privacy and the way in which the legislation protects you.
It is important that you read this Privacy Policy, as well as any other privacy policy we may make available to you, so that you are always aware of how and why we use your data.
This Privacy Policy was last updated on 26 September 2024. If you would like to view previous versions, please contact us so that we can provide them to you. If you have any questions or wish to exercise any of your rights, please follow the instructions set out in this Privacy Policy.

OWNER OF THE WEBSITE

The owner of the website is: OXO MUSEO MADRID S.L

VAT NUMBER: B19748433

Address: CALLE POSTIGO DE SAN MARTÍN 8 28013 MADRID

E-mail: [email protected]

Data Protection Officer: [email protected]

PROTECTION OF PERSONAL DATA

Data controller

Contact details of the person responsible: [email protected].


YOUR DATA PROTECTION RIGHTS


How to exercise your rights: You can send a written communication to the registered office of OXO MUSEO MUSEO or to the e-mail address indicated in the heading of this legal notice, including in both cases a photocopy of your ID card or other similar identification document, to request the exercise of the following rights:


Right to request access to personal data: You may ask OXO MUSEO if we are processing your data.Right to request rectification: In the event that they are incorrect.Right to request the limitation of their processing: In which case they will only be kept by OXO MUSEO for the exercise or defence of claims.Right to object to the processing: OXO MUSEO will stop processing the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defence of possible claims it is necessary to continue processing them.Right to data portability: In the event that you wish your data to be processed by another firm, OXO MUSEO will facilitate the portability of your data to the new data controller.Right to erasure of data: Unless legally required, data will be erased after your confirmation.Models, forms and further information about your rights: Official website of the Spanish Data Protection AgencyPossibility to withdraw consent: In the event that you have given your consent for a specific purpose, you have the right to withdraw it at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.How to complain to the Control Authority: If you consider that there is a problem with the way in which OXO MUSEO is handling your data, you can address your complaints to the OXO MUSEO Security Officer (indicated above) or to the corresponding data protection authority, being the Spanish Data Protection Agency, the one indicated in the case of Spain.Right to be forgotten and access to your personal data: At any time you will have the right to review, recover, anonymise and/or delete, totally or partially, the data stored on the Website. All you have to do is send an email to [email protected] and request it.Data retention:Disaggregated data: Disaggregated data will be retained without a deletion period.Email feed subscriber data: From the time the user subscribes until the user unsubscribes.Newsletter subscriber data: From the time the user subscribes until the user unsubscribes.


Secrecy and security of the data: OXO MUSEO undertakes to respect your confidentiality in the use of the data and to use them in accordance with their purpose, as well as to comply with your obligation to save them and adapt all measures to avoid their alteration, loss, treatment or unauthorised access, in accordance with the provisions of Royal Decree 1720/2007 of 21 December, which approves the Regulations for the development of Organic Law 15/1999 of 13 December, on the Protection of Personal Data.You guarantee that the personal data provided through the forms are truthful, being obliged to communicate any modification of the same. Likewise, you guarantee that all the information provided corresponds to your real situation, that it is up to date and exact, and that you must keep your data updated at all times, being the only person responsible for the inaccuracy or falseness of the data provided and for any damage that may be caused by this to OXO MUSEO as the owner of OXO MUSEO, or to third parties due to the use of the said data.


Security breaches: OXO MUSEO adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections. However, you should be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, OXO MUSEO cannot guarantee the non-existence of viruses or other elements that may cause alterations in the User's computer systems (software and hardware) or in their electronic documents and files contained therein.In spite of this, in order to try to guarantee the security and privacy of your personal data, OXO MUSEO has an active security surveillance system that informs of each user activity and possible breaches in the security of the users' data, and in the event of any breach being detected, OXO MUSEO undertakes to inform the users within a maximum period of 72 hours.


WHAT INFORMATION WE COLLECT FROM USERS AND WHAT WE USE IT FOR


All products and services offered on the OXO MUSEO website refer to contact forms, feedback forms and forms for user registration, newsletter subscription and/or purchase orders.this website always requires the prior consent of users to process their personal data for the stated purposes.you have the right to revoke your prior consent at any time.


When we talk about «personal data», or «personal information», we mean all information relating to an individual that allows us to identify that individual. This does not include data from which the identity has been removed (anonymised data). We collect various types of data about our customers and visitors to the OXO MUSEO website and any of the OXO MUSEO group. This personal data falls into the following categories:
- Identifying data: title, first name, last name, username or any other similar identifier, as well as an encrypted version of your login credentials. If you interact with us through social media, your social media username will also be included in this data.
- Contact details: billing address, shipping address, e-mail address and telephone numbers.
- Transaction data: details of payments, both made and received, as well as details of products and services you have purchased from us.
- Profile data: user name and password, purchases or orders placed, preferences, comments and survey responses, plus any profile data we may add (such as through the use of data analytics or profiling).
- Technical data: internet protocol (IP) address, login details, browser type and version, time zone and location settings, browser plug-in type and version, operating system and platform, as well as other technologies you may use on your devices to access this website.
- Usage data: relevant information about your use of our website and our products and services.
- Tracking data: information that we, or third parties, collect about you through the use of cookies and similar tracking technologies, such as web beacons, pixels or mobile identifiers.
- Marketing and communication data: data about your preferences for receiving direct marketing from us or third parties, as well as your communication preferences.


We also collect, use and share aggregated statistical or demographic data, regardless of its purpose. Aggregate data may be extracted from your personal data, although it is not legally considered personal data, as it does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a particular feature of the website; however, if we combine or relate aggregated data to your personal data in a way that allows us to identify you directly or indirectly, we will treat the combined data as personal data, as set out in this Privacy Policy.OXO MUSEO does not collect any special categories of personal data about you, such as data relating to your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership or medical, genetic and biometric data. We also do not collect data about your criminal convictions or offences. Please note that if you choose not to share your personal data with us or opt out of certain types of contact, we may not be able to provide you with the products and services you have requested.


Embedded content from other websites:OXO MUSEO information may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed third party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are logged in to that website.


Other services: Certain services provided through the OXO MUSEO website may contain special conditions with specific provisions regarding the protection of personal data. It is essential to read and accept them prior to requesting the service in question.Purpose and legitimacy: The purpose of the processing of this data will be solely to provide you with the information or services you request from us.


Social networks: Presence in networks: OXO MUSEO has profiles in some of the main social networks on the Internet: The treatment that OXO MUSEO will carry out with the data within each of the aforementioned networks will be, at most, that which the social network allows for the corporate profiles. Thus, OXO MUSEO will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as providing personalised customer service.
Data extraction: Under no circumstances will OXO MUSEO extract data from the social networks, unless the user's consent to do so has been specifically and expressly obtained: Where, due to the very nature of social networks, the effective exercise of the follower's data protection rights is subject to the modification of the follower's personal profile, OXO MUSEO will help and advise you to this end to the best of its ability.


Data processors outside the EU: Social Networks. OXO MUSEO makes use of the American social networks YouTube, Facebook and Twitter, to whom an international transfer of data of an analytical and technical nature is carried out in relation to the website, being on their servers where OXO MUSEO processes the data that, through them, the users, subscribers or navigators deliver to OXO MUSEO or share with the firm OXO MUSEO.


Commitments and obligations with our users:Access and/or use of OXO MUSEO confers the condition of user on the person who does so, accepting, from this very moment, fully and without reservation, the present legal notice in relation to certain services and contents of OXO MUSEO.In the use of OXO MUSEO the user undertakes not to carry out any conduct that could damage the image, interests and rights of OXO MUSEO or third parties or that could damage, render useless or overload the OXO MUSEO portal or that could prevent, in any way, the normal use of OXO MUSEO.


COOKIES POLICY


What is a cookie? A cookie is a harmless file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, there are cookies that obtain information related to the number of pages visited, the city to which the IP address from which you access the website is assigned, the number of new users, the frequency and recurrence of visits, the time of visit, the browser, the operator or the type of terminal from which the visit is made.
What is NOT a cookie? It is not a virus, Trojan horse, worm, spam, spyware, or pop-up window opener.


What information does a cookie store? Cookies do not usually store sensitive information about you, such as credit card or bank details, photographs, your ID card or personal information, etc. The data they store is of a technical nature, personal preferences, personalisation of content, etc. The web server does not associate you as a person but with your web browser. In fact, if you usually browse with Internet Explorer and try to browse the same website with Firefox or Chrome you will see that the web does not realise that you are the same person because it is actually associating the browser, not the person.
What happens if I disable cookies?
- To help you understand how far-reaching disabling cookies can be, here are some examples:
- You will not be able to share content from that website on Facebook, Twitter or any other social network.
- The website will not be able to adapt the content to your personal preferences, as is often the case with online shops.
- You will not be able to access the personal area of the website, such as My Account, My Profile or My Orders.
- The website will not be able to perform web analytics on visitors and web traffic, which will make it difficult for the website to be competitive.
- You will not be able to write on the blog, upload photos, post comments, rate or rate content. The website will also not be able to know if you are a human or an automated application that publishes spam.
- It will not be possible to display targeted advertising, which will reduce the website's advertising revenue.
- All social networks use cookies, if you disable them you will not be able to use any social network.


What types of cookies are there?


Technical cookies: These are the most basic and allow, among other things, to know when a human or an automated application is browsing, when an anonymous user and a registered user are browsing, basic tasks for the operation of any dynamic website.
Analysis cookies: Collect information about the type of browsing you are doing, the sections you use most, products consulted, time of use, language, etc.Advertising cookies: Show advertising based on your browsing, your country of origin, language, etc.
Third party cookies: In some cases, we share information about visitors to this site on an anonymous or aggregated basis with third parties such as advertisers, sponsors or auditors for the sole purpose of improving our services. All such processing will be governed by law and all your data protection rights will be respected in accordance with applicable law.
This site measures traffic with different solutions that may use cookies or web beacons to analyse what happens on our pages. We currently use the following solutions to measure traffic to this site. You can see more information about the privacy policy of each of the solutions used for this purpose:How Google uses the data it collects on websites:Google (Analytics): Google Analytics Privacy Policy (you can opt out of Google Analytics tracking by using this browser add-on provided by Google).This site may also host its own advertising, affiliate advertising, or advertising networks. This advertising is displayed through ad servers that also use cookies to display relevant advertising content to users. Each of these ad servers has its own privacy policy, which can be consulted on their own web pages.
What types of cookies are used on this website? When you access the OXO MUSEO website we inform you that if you continue browsing you will be installed various own and third party cookies corresponding to web analytics (for example: Google Analytics or similar tools) to help the website analyse the use you make of the website and improve its usability, but in no case are they associated with data that could identify you. The data they store are of a technical nature, personal preferences, personalisation of content, etc. The web server does not associate you as a person but your web browserThis website uses its own and third party cookies to ensure you have a better browsing experience, you can share content on social networks, leave comments and to obtain statistics on our users.as a user, you can refuse the processing of data or information by blocking these cookies using the appropriate settings on your browser. However, you should be aware that if you do so, this site may not function properly.that is why it is important that you read this cookies policy and understand that if you continue browsing, we consider that you accept their use. You can change your browser settings to be notified of the receipt of cookies on your device or disable the ability to store cookies on your device if you wish.


There are also cookies corresponding to the social networks that use this website have their own cookie policies.Twitter cookie, as set out in its privacy policy and use of cookies.Facebook cookie, as set out in their Cookie policyGoogle+ and Google Maps cookie, as set out on their page on what type of cookies they usePinterest cookie, as set out in their Privacy and Cookie PolicyGravatar cookie, as set out in the privacy policy of the company Automattic.How are cookies managed? Since cookies are normal text files, they can be browsed with most text editors or word processing programs. You can click on a cookie to open it. Below is a list of links on how to view cookies in different browsers. If you use another browser, please refer to the cookie information in the browser itself. If you are using a mobile phone, please refer to your device's manual for more information.
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&topic=14666&ctx=topic
- Internet Explorer 8-10: http://windows.microsoft.com/en-US/internet-explorer/delete-manage-cookies
- Safari: http://support.apple.com/kb/ph5042
- Opera: http://help.opera.com/Windows/12.00/es-ES/cookies.html
Additional notes: Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies that third parties mentioned in this cookie policy may have.web browsers are the tools responsible for storing cookies and from this place you must carry out your right to delete or disable them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers, in some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.
In the case of Google Analytics cookies, Google Analytics stores cookies on servers located in the United States and undertakes not to share them with third parties, except where this is necessary for the operation of the system or where required by law. According to Google, it does not store your IP address. Google Inc. is a company that adheres to the Safe Harbour Agreement which guarantees that all data transferred will be treated with a level of protection in accordance with European regulations.for any doubts or queries about this cookies policy please do not hesitate to contact us through the contact section.review my preferences about cookies on this siteFor any doubts or queries about this cookies policy please do not hesitate to contact us through the contact section.


LEGAL RESPONSIBILITY FOR THE CONTENT


OXO MUSEO contains texts which have been prepared for purely informative or informative purposes and which may not reflect the current state of legislation or jurisprudence and which refer to general situations so that their content can never be applied by the user to specific cases. The opinions expressed therein do not necessarily reflect the views of OXO MUSEO.


The content of the articles published in OXO MUSEO cannot be considered, under any circumstances, as a substitute for legal advice. The user must not act on the basis of the information contained in OXO MUSEO without first seeking the corresponding professional advice.Regulations and resolution of conflictsThe present conditions of use of OXO MUSEO are governed in each and every one of their aspects by Spanish law. The language of drafting and interpretation of this legal notice is Spanish. This legal notice will not be filed individually for each user but will remain accessible via the Internet at OXO MUSEO. The users can submit themselves to the Consumer Arbitration System of which OXO MUSEO will form part to resolve any controversy or claim derived from the present text or from any activity of OXO MUSEO, except to resolve those conflicts that arise from the development of an activity that requires collegiate membership, in which case the user will have to go to the corresponding body of the appropriate bar association.Provided that the user is not a consumer or user, and when there is no regulation that obliges otherwise, the parties agree to submit themselves to the Courts and Tribunals of the city of Malaga, as this is the place where the contract was concluded, expressly renouncing any other jurisdiction that may correspond to them.


WHAT WE EXPECT FROM USERS


The access and/or use of OXO MUSEO gives the user the condition of User, accepting, from this very moment, fully and without reservation, the present legal notice, as well as the particular conditions that, if applicable, complement it, in relation to certain services and contents of OXO MUSEO.the user is informed and accepts that access to OXO MUSEO does not imply, in any way, the beginning of a commercial relationship with OXO MUSEO. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order. It is forbidden to use the website for illicit or harmful purposes, or which, in any way, may cause damage or impede the normal functioning of the website. With regard to the contents of this website, it is forbidden:
- Reproduction, distribution or modification, in whole or in part, without the authorisation of the legitimate owners.
- Any infringement of the rights of the provider or of the legitimate owners.
- Their use for commercial or advertising purposes.
External links: The pages of the OXO MUSEO website provide links to other websites and contents that are the property of third party manufacturers or suppliers, the sole purpose of the links is to provide the User with the possibility of accessing these links and learning about our products, although OXO MUSEO is not responsible in any case for the results that may be derived by the user from accessing these links.The establishment of the link does not imply in any case the existence of a relationship between OXO MUSEO and the owner of the site in which the link is established, nor the acceptance or approval by OXO MUSEO of its contents or services.


Other conditions of use of this website:The user undertakes to make diligent use of the website and the services accessible from it, in full compliance with the law, good customs and this legal notice. Likewise, the user undertakes, unless prior, express and written authorisation is given by OXO MUSEO, to use the information contained on the website, exclusively for their own information, and may not directly or indirectly carry out any commercial exploitation of the contents to which they have access.this site stores a data file relating to the comments sent to this site. You can exercise your rights of access, rectification, cancellation or opposition by sending an email to the address [email protected] site, the associated domains and the ownership of the content belong to OXO MUSEO Entertainments, with address at Calle Marea Baja, 3, Malaga.This website contains hyperlinks that lead to other websites managed by third parties outside our organisation. Unless expressly authorised by OXO MUSEO MUSEO in writing, the reproduction, except for private use, the transformation, and in general any other form of exploitation, by any means, of all or part of the contents of this website is strictly forbidden, without the prior consent of OXO MUSEO MUSEO, any manipulation or alteration of this website is strictly forbidden. Consequently, OXO MUSEO will not assume any responsibility derived, or that could be derived, from said alteration or manipulation by third parties.
Exercise of ARCO rights: You may exercise, with respect to the data collected, the rights recognised in Organic Law 15/1999, of access, rectification or cancellation of data and opposition. Therefore, I hereby inform you that you may exercise these rights by sending a written and signed request, together with a photocopy of your ID card or equivalent identification document, to the postal address of OXO MUSEO or by e-mail, attaching a photocopy of your ID card to: [email protected]. Within 10 days we will respond to your request to confirm the execution of the right you have requested to exercise.
Exclusion of guarantees and responsibility:OXO MUSEO does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:
- The lack of availability, maintenance and effective functioning of the website or its services and contents;
- The existence of viruses, malicious or harmful programmes in the contents;
- Illegal, negligent, fraudulent use or use contrary to this Legal Notice;
- The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
European Online Dispute Resolution Platform: The European Commission provides an Online Dispute Resolution Platform which is available at the following link: http://ec.europa.eu/consumers/odr/. Consumers will be able to submit their complaints through the online dispute resolution platform.


Applicable law and jurisdiction:In general, the relations between OXO MUSEO and the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.
We will always be reachable:Should any user have any questions about these legal conditions or any comments about any of the OXO MUSEO websites, please contact [email protected] or use the contact form available on the website.Our privacy policy describes how we collect, store or use the information we collect through the different services or pages available on this site. It is important that you understand what information we collect and how we use it as accessing this site implies acceptance of our privacy policy.


Acceptance and consent: The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by OXO MUSEO, in the manner and for the purposes indicated in this privacy policy.
Commercial emails: In accordance with current legislation, OXO MUSEO does not carry out SPAM practices, and therefore does not send commercial emails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on OXO MUSEO, the User has the possibility of giving their express consent to receive our Newsletter/bulletin, independently of the commercial information that has been specifically requested.